Commonly asked questions - Everyday product concerns
Product assistance - Your FAQs answered
A selection of our frequently asked questions to clear up any queries that you may have in relation to London Town Crier.
Common customer queries
How do I know which products are in stock on London Town Crier?
If a product is in stock, it will have an 'in stock' icon next to it.
Is delivery expensive?
London Town Crier has two delivery options - Saver and Express. Saver Delivery costs just £1.95 and takes between 2-4 working days, while Express Delivery costs £4.95 and takes between 1 and 3 working days.
What is your returns policy?
Full details of our returns policy can be found on the Returns Procedure page.
Do you offer product exchanges if it's not right?
In the event that you are not 100% happy with your product upon arrival, London Town Crier are 100% happy to offer a full exchange service.
How can I contact the team at London Town Crier?
You can either call, email or write to London Town Crier - full details can be found on the Contact Us page.
Where can I find the details for each product?
Details, specifications and recommendations can be found alongside each product on the product pages.
Do you offer loyalty discounts?
Different sizes and types of loyalty discounts are available for all London Town Crier customers - call for more details.
Are discounts available for bulk orders?
A 10% discount is applied to all orders over £100.